Switching to a second-generation handlebar requires customization and also the replacement of the front fork and rear brake. The process must be handled by a technician with professional experience to ensure the safety of your bike. For the exact cost, please consult your local authorized service center.

1. There are three FE models: W1 Pro First Edition, W1 First Edition, and N1 First Edition.

2. The "First Edition" label is displayed on the head badge on head tube.

3. Not all accessories are compatible with all models. You need to select accessories based on your specific model.

The Reany does not have a gear system and is equipped with a single-speed belt drive.

One-click PowerBoost mode for instant acceleration when starting and on hills. Only Reany GT has BOOST mode. Other Reany Bike Series don't have this mode.

The frame serial number is like the vehicle’s ID. It is used to:Verify the vehicle’s identity for management and after-sales service.Check the vehicle’s history and related information.Ensure accurate matching of spare parts and repair solutions.pls help to send us your frame serial number when you submitted an after-sales issues.

A MAC address is the unique identifier of the vehicle’s Bluetooth device in wireless communication. It ensures that data is transmitted accurately to the intended device.You can find it on the back of the display. If you contact us about a display issue, please share the MAC address with us.

W1

Aluminum 6061 double-bend frame, lightweight and ideal for city use.Equipped with a Mivice M070 motor, maximum torque 35 Nm, paired with a 360 Wh removable internal battery.Gates Carbon Drive belt for low maintenance and durability.Weight: approximately 17.7 kg. Maximum assisted speed: 25 km/h, with a range up to 100 km depending on conditions.Designed for daily city riding, offering a light and comfortable ride.

W1 GT

Same aluminum 6061 double-bend frame, but with higher specifications for more versatile use.Equipped with a Mivice M080 motor, maximum torque 45 Nm, for more power.Includes “BOOST” one‑button acceleration and a shock-absorbing seatpost for added comfort and stability.Weight: approximately 19.5 kg. Same assisted speed and range as the W1, but suitable for more varied terrain.Ideal model for city rides and weekend trips for riders seeking extra power and comfort.

Summary:If your primary goal is city riding and you want a lightweight, practical bike, the W1 is an excellent choice.If you want more power, a more comfortable ride, or plan to ride on varied terrain, the W1 GT is the ideal option.

The Pro FE (First Edition) model is not compatible, while all other models are.

The app is compatible with all Reany models.

1. First, make sure your bike isn’t bound to another account. If it is, unbind it before trying again.

2. Check that your phone’s Bluetooth is turned on and stays on.

3. Make sure the bike’s display is turned on.If you still can’t connect to the app after these steps, please contact us.

1. Check if the system location permissions are enabled.

2. Check if location permissions are enabled in the app settings.

3. If the above steps don’t resolve the issue, please contact us.

Yes, the app will show a notification in the notification bar. Tap it and confirm to proceed with the update.

1. GT Series: Long press the power button to turn on, then within 10 seconds, long press the “Lightning” button to enter the settings screen. Use the “Up” or “Down” buttons to select Time, then adjust the time with the “Up” or “Down” buttons. Long press the “Lightning” button to return to the main settings screen. Press the “Lightning” button again to go back to the main screen.

2. Pro Series: Long press the power button to turn on, then within 10 seconds, long press the M button to enter the settings screen. Use the “Up” or “Down” buttons to select Time, then adjust the time with the “Up” or “Down” buttons. Long press the M button to return to the main settings screen. Press the M button again to go back to the main screen.

1. GT Series: Long press the power button to turn on, then press the power button again to enter the data display screen. Long press the “Lightning” button to enter the “Data Clear” screen, select “Yes” to confirm data deletion. Press the “Lightning” button to return to the main screen.

2. Pro Series: Long press the power button to turn on, then press the M button to enter the data display screen. Long press the M button to enter the “Data Clear” screen, select “Yes” to confirm data deletion. Press the M button to return to the main screen.

3. N1/W1: Long press the power button to turn on, then long press the M button until “Trip” flashes. Release the M button and press it again to clear the trip distance.

Unfortunately, no.

1. GT Series: Long press the power button to turn on, then within 10 seconds, long press the “Lightning” button to enter the settings screen. Use the “Up” or “Down” buttons to select Backlight, then adjust the brightness using the “Up” or “Down” buttons. Long press the “Lightning” button to return to the main settings screen. Press the “Lightning” button again to return to the main screen.

2. Pro Series: Long press the power button to turn on, then within 10 seconds, long press the M button to enter the settings screen. Use the “Up” or “Down” buttons to select Backlight, then adjust the brightness using the “Up” or “Down” buttons. Long press the M button to return to the main settings screen. Press the M button again to return to the main screen.

3.N1/W1: Long press the power button to turn on, then within 10 seconds, long press the M button to enter the BL (Backlight) settings screen. Press the M button, and the number “3” will start blinking. Use the “Up” or “Down” buttons to adjust the backlight brightness, with a minimum of 1 and a maximum of 3. Press the M button again to exit the settings. Long press the M button to return to the main screen.

1. GT Series: Long press the power button to turn on, then within 10 seconds, long press the “Lightning” button to enter the settings screen. Use the “Up” or “Down” buttons to select Auto Sleep, then adjust the auto sleep time using the “Up” or “Down” buttons. Long press the “Lightning” button to return to the main settings screen. Press the “Lightning” button again to return to the main screen.

2. Pro Series: Long press the power button to turn on, then within 10 seconds, long press the M button to enter the settings screen. Use the “Up” or “Down” buttons to select Auto Sleep, then adjust the auto sleep time using the “Up” or “Down” buttons. Long press the M button to return to the main settings screen. Press the M button again to return to the main screen.

3. N1/W1: Long press the power button to turn on, then within 10 seconds, long press the M button to enter the BL (Backlight) settings screen. Press the “Up” button to enter the SL (Sleep) settings screen. Press the M button, and the number “5” will start blinking. Use the “Up” or “Down” buttons to adjust the sleep time, with a minimum of 5 minutes and a maximum of 20 minutes, in 5-minute intervals. Press the M button again to exit the settings. Long press the M button to return to the main screen.

BL stands for Backlight, which refers to the screen brightness.SLP stands for Sleep, indicating the time the screen will stay on without operation before entering sleep mode, with the default set to 5 minutes.

1. GT Series: In the powered-on state, press the power button to switch.

2. Pro Series: In the powered-on state, press the M button to switch.

3. N1/W1: In the powered-on state, press the M button to switch.